Help and contact

Support

Get help with the service boundary, structured results, or privacy questions.

Support email

sidcraigau@gmail.com

What to include when contacting support

• The tool name and a short description of the issue.
• The relevant status, summary, or error code.
• A redacted example that does not include confidential project material.

Support scope

Support can clarify tool behavior, input requirements, output fields, page policies, and the read-only service boundary.

Non-support scope

Support cannot approve projects, change project records, assign personnel, send messages, or recover information that was not supplied in a request.

Data / privacy questions

Use the support email for questions about submitted material, data handling, or the privacy policy. Please redact sensitive content from your message.

App boundary reminder

Project Kickoff Pack organizes supplied material. It does not execute actions in Jira, email, calendars, document systems, or other external services.